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Disaster Recovery Experts

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Call us for fast response to your home or business’s emergency. American Restoration Water & Fire LLC serves Albuquerque, Rio Rancho, Belen, Los Lunas, Moriarty, Tijeras, Corrales, Bernalillo and all of New Mexico, 24 hours a day, when disaster strikes and you need water or fire clean up. American Restoration Water & Fire LLC is licensed, bonded and insured.

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We pride ourselves in keeping our customers and business partners informed throughout the restoration and repair process, and in being responsive to needs and concerns. Across New Mexico, we deliver quality services you can trust.

After a Home Flood:

~ Make sure you and your family are safe. Do not enter any area where it appears there is the potential for structural damage to the foundation or the ceiling.

~ If your flooding is a result of a roof leak, do not attempt to walk under ANY structure that has sagging or stressed sheetrock. Sheetrock becomes very heavy when wet and could collapse on top of you at any time.

~ Do not attempt to turn on ceiling fixtures or fans if the ceiling is wet.

~ Do not walk into a flooded room if there are electrical cords on the ground or if the water level is anywhere close to electrical outlets!

~ Do not attempt to plug a water leak, especially if there's a great deal of water pressure. Plugging a large leak improperly could result in an explosive release of water.

~ Attempt to safely shut off the water. If you cannot shut off the flow of water, contact the fire department or water department in your municipality.

~ Attempt to safely shut off the electricity. If you cannot shut off the electricity, contact the fire department for assistance.

~ Contact American Restoration Water & Fire LLC for help with immediate response damage cleanup.

~ Contact your local disaster relief service, such as The Red Cross, if you require temporary housing, food and medicines.

~ If you are insured, contact your insurance company representative for detailed information on protecting the property.

~ Conduct an inventory of damaged property and items. Do not throw away any damaged goods until after an inventory is made.

~ Document all telephone calls with date and time-- and the highlights of your conversations.

~ Take pictures of all damages for later reference.

~ Try to locate valuable documents and records.

~ If you leave your home, contact the local police department through their non-emergency number and let them know the site will be unoccupied.

~ Begin saving receipts for any money you spend related to fire loss. The receipts may be needed by your insurance company and for verifying losses claimed on income tax.

~ Notify your mortgage company.

 

After a Home Fire:

~ Make sure you and your family are safe. Do not enter any structure or room until the fire department has given you permission to do so.

~ The fire department should see that utilities are either safe to use or are disconnected before they leave the site. DO NOT attempt to reconnect utilities yourself.

~ Contact American Restoration Water & Fire LLC for help with immediate response damage cleanup.

~ Contact your local disaster relief service, such as The Red Cross, if you require temporary housing, food and medicines.

~ If you are insured, contact your insurance company representative for detailed information on protecting the property.

~ Conduct an inventory of damaged property and items. Do not throw away any damaged goods until after an inventory is made.

~ Document all telephone calls with date and time-- and the highlights of your conversations.

~ Take pictures of all damages for later reference.

~ Try to locate valuable documents and records.

~ If you leave your home, contact the local police department through their non-emergency number and let them know the site will be unoccupied.

~ Begin saving receipts for any money you spend related to fire loss. The receipts may be needed by your insurance company and for verifying losses claimed on income tax.

~ Notify your mortgage company.

~ Check with an accountant or the Internal Revenue Service about special benefits for people recovering from fire loss.

Source: FEMA

 

Business Disaster Preparedness

Disasters: Are you in denial?

Unfortunately, natural and man-made disasters strike around us every day. Our staff attended a meeting of the Albuquerque Office of Emergency Management and found some very useful safety information that we would like to pass along to you and your business. First-- some alarming data for small business owners! At least 25% of businesses that are impacted by a disaster DO NOT REOPEN-- this is according to the Small Business Administration. Additionally, more than 60% of businesses affected by a man-made or natural disaster close within two years. Staggering statistics!

So, what should you be doing? First, you should be considering the consequences of each type of hazard.

...But, disregard the cause and the type of event! How will an event affect you and your business and how can you mitigate the disruption? Create a disaster preparedness plan. Use an all-hazards approach and include the four phases of disaster recovery: Mitigation, Preparedness, Response, and Recovery.

Mitigation seeks to help you fix the cycle of disaster damage by addressing issues that may continue to arise with additional disasters; Preparedness addresses evaluating, planning, and taking corrective action against the potential for a disaster. Consider taking a disaster preparedness class; Response includes the steps you will take to immediately address actions to save lives, protect property, and meet basic human needs. Preparedness also helps you reduce property damage. Recovery is the development and execution of restoration plans. How exactly will you keep in business and move your company along? Remember, too, that local and federal governments may not be in a position to help you immediately... and may actually need your help in some situations.

Develop your plan and practice your plan-- and be ready.