Damage Restoration Company in New Mexico & West Texas
24/7 Water, Fire & Mold Damage Restoration across New Mexico & West Texas.
Your trusted local damage restoration company for emergency water, fire, mold, and storm damage cleanup and repair.
On-Site in About 75 Minutes
A+ Better Business Bureau Rating
Free Inspection
★★★★★
4.6 Google Rating
.
500+ reviews
Request a Free Inspection
We Don’t Just Clean Up.
We Restore Your Life.
Explore our full range of damage restoration services for New Mexico and West Texas homes and businesses, from water and fire damage restoration to mold remediation and complete rebuilds. As a full-service damage restoration company, one team handles every step, from the first emergency call to the final walkthrough.
500+ Families Trusted Us With Their Worst Day
★★★★★ 4.6 based on 500+ Google reviews
★★★★★
“They came from 200 miles away, the very next day. The entire team was very respectful and helpful. I can’t say enough about their professionalism.”
Patricia P.
★★★★★
“My kitchen and back room were flooded. They were amazing — they set up everything, they reimburse for extra charges. I would’ve been lost without them.”
Jaynan C.
★★★★★
“Technician arrived on time, very polite, explained everything. I appreciated the follow-up to make sure I was satisfied and didn’t need anything else.”
Michelle S.
Proven Results You Can Trust
With over a decade of trusted service across New Mexico, our IICRC-certified team delivers quality craftsmanship on every project. As a licensed, bonded, and insured damage restoration company, we are backed by 500+ five-star reviews.
500+
Google Reviews
4.6
Google Rating
A+
BBB Rating
25,000
Sq Ft Facility
Why Homeowners and Businesses Choose Us
Plenty of companies can clean up a mess. Here’s what actually separates a damage restoration company worth calling first.
One Call, One Team, Start to Finish
Most restoration companies hand you off between cleanup and repair contractors. We manage mitigation, remediation, and full reconstruction under one roof, so your project never loses momentum waiting on a second company.
Fast Enough to Actually Change the Outcome
Our ~75 minute average on-site response isn’t just a marketing number. Water and smoke damage get measurably worse every hour they sit, so how fast we show up directly affects how much of your property we can save.
Certified Work, Not Just Certified Marketing
Our IICRC-certified technicians and GB98 general contractor license mean the same standards apply whether it’s a small water cleanup or a full structural rebuild, backed by a 5-year rebuild warranty.
A Track Record You Can Verify Yourself
We don’t ask you to take our word for it. Check our 500+ Google reviews and 4.6 rating, or our A+ Better Business Bureau grade, before you ever pick up the phone.
Serving New Mexico & West Texas
We service homes and businesses across New Mexico and the El Paso region as a full-service damage restoration company. Local crews aim to be on-site in about 75 minutes. Whether you need water damage restoration in Albuquerque, fire damage restoration in Las Cruces, or mold remediation in El Paso, our local teams are close by.
~75 Min On-Site
Typical metro response
20+ Service Areas
Across NM & West Texas
What Happens After You Call?
We eliminate the guesswork. Here’s exactly what to expect when disaster strikes and you call our damage restoration company.
Step 1
You Call Us
Reach a real person 24/7. Tell us what happened.
Step 2
We Dispatch a Local Crew
A certified technician is assigned and en route from our facility.
Step 3
On-Site Assessment
We arrive, assess the damage, and explain your options, including insurance filing.
Step 4
Work Begins Immediately
Water extraction, board-up, containment, whatever is needed to stop further damage.
Step 5
Restoration & Rebuild
One team handles everything through final walkthrough.
Frequently Asked Questions
We know emergencies are stressful. Here are answers to the most common questions.
How quickly can you respond to an emergency?
We answer 24/7/365, and our local crews aim to be on-site in about 75 minutes across the New Mexico metros and the El Paso region. As a full-service damage restoration company, we dispatch a certified technician the moment you call.
Do you work with my insurance company?
Yes. We work with insurance carriers, document the damage, and help you file your claim, so the restoration process is as smooth as possible for you.
What should I do right now while waiting for your team?
Stay safe first: if there is standing water near electrical outlets, or any fire or structural risk, keep clear. If it is safe to do so, stop the water source, avoid using electronics in wet areas, and move small valuables away from the damage. Then wait for our certified crew to arrive.
How much does damage restoration cost?
Every job is different, which is why we offer a free inspection. After we assess the damage on-site, we explain your options and pricing clearly, and we work with your insurance where coverage applies.
Which areas does your damage restoration company serve?
We are a New Mexico and West Texas damage restoration company serving Albuquerque, Rio Rancho, Santa Fe, Las Cruces, Roswell, Carlsbad, El Paso, and 20+ communities across the region.
How long does the restoration process take?
It depends on the type and extent of the damage. Small water cleanups can take a few days, while fire damage restoration and full rebuilds may take several weeks. After our free inspection, we give you a clear timeline before any work begins.
Are you licensed, bonded, and insured?
Yes. American Restoration is a licensed, bonded, and insured damage restoration company (GB98 General Contractor). We are IICRC-certified and offer a 5-year rebuild warranty on our work.
Do you offer biohazard cleanup and air duct cleaning?
Yes. Along with water, fire, and mold restoration, we provide professional biohazard cleanup and air duct cleaning, so we can fully restore your property’s safety and indoor air quality.
Restoring Your Home & Peace of Mind
Don’t wait. Water and fire damage gets worse every minute. Call us now for immediate emergency response, or request a free inspection for non-urgent concerns.
When you need a damage restoration company that answers fast, we are ready 24/7.
~75 min on-site
.
24/7/365
.
Local New Mexico & East Texas crew